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Official Terms and
Conditions for Participation
Participation in the online
sports wagering, fantasy sports, casino games and pay for play
tournament games (collectively the "Gaming System") is
open to residents of legal age in a jurisdiction of residence,
where the Gaming System is not prohibited. Employees of Crystal
Casino (the "Company"), its licensees, distributors,
affiliates, and subsidiaries are not eligible to participate in
the Gaming System. A person who participates in the Gaming
System is hereafter called "Player".
By opening an account, use and reuse of such an account,
participation in the Gaming System, or acceptance of any prize,
Player represents, warrants and certifies all of the following:
1. Player becomes party to the terms and conditions specified by
Crystal Casino and agrees to abide by these terms and
conditions, including any revisions which may periodically take
place. At least once a month, Player agrees to review the terms
and conditions on the web site: http://www.crystalcasino.com.
2. The Games are subject to the laws and regulations of the
nation of Curacao.
3. Player fully understands the standards and laws, as such
standards and laws relate to the Gaming System, of the
community/legal jurisdiction where he/she is resident. Player
has the complete and unrestricted legal right to participate in
the Gaming System. Player's participation in the Gaming System
is not prohibited by any government with proper jurisdiction.
4. Player has reached the age of 18 or the legal age of majority
in his/her jurisdiction, whichever is greater.
5. Player shall not allow any other person or third party;
including, without limitation, any minor, to use or reuse
Player's account, accept any prize, or participate in the Gaming
System.
6. Any applicable taxes and fees in connection with any awarded
prize are the sole responsibility of Player. Prizes cannot be
transferred, substituted, or redeemed for any other prize.
7. Player's participation in the Gaming System is personal and
not professional.
8. Player acknowledges that full freedom from errors or
incompleteness is impossible to achieve with respect to computer
software. Should Player become aware that the software contains
an obvious error or incompleteness Player undertakes to refrain
from taking any advantage whatsoever thereof. Moreover, promptly
upon becoming aware of such error or incompleteness Player shall
notify the Company in writing. Crystal Casino & sportsbook
shall not be held liable for payment of any sort which may
become due as a result of software, administrative, hardware
failure, faults, or technical difficulties.
9. Should Player fail to fulfill his undertakings under this
Clause, the Company, or anyone appointed by the Company, shall
be entitled to full compensation for all costs, including costs
for rectifying the software, that may be referred to the error
or incompleteness in question and Player's omission to notify
the Company.
10. To maintain a high level of security to protect the Player's
funds, the Company performs random security checks. The Player
hereby accepts that the Company maintains the right to demand
additional documentation in order to verify the Player as the
cardholder in the event of a security check.
11. Any dispute arising out of or relating to the Gaming,
prizes, web site, client application, Crystal Casino &
sportsbook;, and/or any e-commerce provider utilized shall be
governed by the laws of Curacao, excluding choice of law
principles.
12. Players of Crystal Casino are eligible to receive free
bonuses from time to time, including a free bonus when signing
up and for referrals. Said free bonuses, as to its amount and
issuance, shall be subject to the discretion of Crystal Casino
and shall be non-transferable and non-refundable. Free Money can
only be spent along with real money at a pre-determined ratio
set by the casino and sportsbook manager. Please consult the bonus
section of the site or contact
us for specific bonus rules.
13. The agreement between Crystal Casino and the Player may be
terminated by the Player at the Player's request. Or if deemed
necessary Crystal Casino reserves the right to revoke the
agreement between the Player and Crystal Casino.
14. You are solely responsible for the security of your PIN and
your password. Should you inadvertently let someone else know
your password you shall contact Crystal Casino immediately and
change your password. Players are responsible for any
unauthorized use of their account. In the event that a third
party places a bet or is thought to have placed a bet, said bet
shall be valid, whether or not the alleged third party had the
prior consent or knowledge of the Player. Under no circumstances
will any bet be cancelled for that reason. In the event that a
Player suspects that a third party may have its password or
username, the Player may at anytime ask that Crystal Casino
furnish the customer with a new password and username.
15. Any amount withdrawn by the Player shall be forwarded to the
Player within 24 hours of the withdraw pending the results of
satisfactory anti-fraud processes. Funds can be withdrawn via
check or wire transfer. We reserve the right to request
additional forms of identification before sending a withdrawal.
16. Crystal Casino shall reserve the right to suspend or
withdraw any game at its' absolute discretion.
17. All personal details of all users will be held in confidence
unless users agree to their identities and details being used
for future publicity purposes.
18. In the event of the cancellation of any game for any reason,
Crystal Casino will not be liable.
19. Crystal Casino will not be liable in the following
scenarios:
- in the event of force majeure
- the failure of Crystal Casino 's
central computer system or any part thereof
- for delays, losses, errors, or
omissions resulting from failure of any telecommunications
or any other data transmission system
- for any loss as a result of any act of
God
- for an outbreak of hostilities, riot,
civil disturbance, acts of terrorism
- for the acts of Government or
authority (including refusal or revocation of any license or
consent)
- for fire, explosion, flood, theft,
malicious damage, strike, lockout, or industrial action of
any kind
20. Crystal Casino accepts
no liability for any damages, which may be caused to the Player
by the interception or misuse of any information transmitted
over the Internet.
21. These Terms and Conditions constitute the entire Agreement
and understanding between Crystal Casino and the Player. In the
event of there being a discrepancy between the English language
version of these Terms and Conditions and any other language
version the English language version will be deemed to be
correct.
22. The maximum dollar amount that may be won by an individual
customer on a weekly basis is US$25,000.00 Crystal Casino
reserves the right to refuse or limit any wager.
23. By registering for an account and/or participating in any
tournament offered on the Site, you acknowledge that all
information contained on the Site may be protected, in all forms
and media, by one or more valid copyrights, patents, trademarks,
trade secrets, or other proprietary rights, and that all such
rights are owned by the Site. You may not modify, publish,
participate in the transfer or sale of, create derivative works
from, or in any way exploit this information, except that you
may download one copy for your personal, non-commercial home use
only, provided you keep intact all copyright and other
proprietary notices.
24. By registering for an account, you agree that the Site may
display your user name and tournament records. By accepting any
prize from the Site, you agree to allow the Site to print,
publish, broadcast and use, worldwide, in any media and at any
time, your name, picture, voice, likeness, and/or biographical
information for promotional purposes without additional
compensation.
25. If you send comments or suggestions, including, but not
limited to, notes, text, drawings, or computer programs, to the
Site, such submissions shall become, and shall remain, the sole
property of the Site. No submission shall be subject to any
obligation of confidence on the part of the Site. The Site shall
exclusively own all rights to, and shall be entitled to
unrestricted use of, all such submissions without compensation
to you.
26. In the event a customer receives any bonus, comp or added
account credit beyond their own deposits, customer agrees to
wager an amount equivalent to the greater of: A. twelve times
the amount of the actual comp or bonus, or B. four times the
amount of the initial deposit that the bonus is based on.
Additional bonus restrictions may apply – please consult with
the disclaimer for the particular bonus or contact
us.
Sports Specific Terms and
Conditions
1. Las Vegas rules,
regulations, payoffs and wager types apply where not covered
herein.
2. All sporting events must be played on date and site scheduled
unless otherwise specified. Sporting events postponed by more
than 12 hours and or rescheduled, will constitute "No
Action," and all money will be credited accordingly.
3. All bets must be made and accepted, before the start of the
game/event wagered. Any bet placed or received after the start
of the game/event wagered, will be considered void.
4. Crystal Casino reserves the right to limit the maximum amount
wagered, prior to acceptance of any bet. Customers are not
permitted to open multiple accounts or place multiple wagers,
regardless of a change in odds, in order to bypass the limits
imposed by the system. If multiple accounts or wagers are used
then all bets will be void.
5. Multiple accounts with the same name, address or IP address
shall be considered one in the same. If it is determined, with
valid proof, that multiple accounts have been created by the
same individual or entity, Crystal Casino & sportsbook
reserves the right to confiscate any winnings associated with
such accounts.
6. In the event that monies are credited to a customer's account
in error, it is incumbent upon the customer to notify Crystal
Casino of the aforesaid error without delay. Any winnings
realized after the error, whether directly or indirectly
subsequent to the error but prior to notification of Crystal
Casino, shall be void.
7. Crystal Casino does not recognize suspended games, protests,
scoring amendments, result reversals and overturned decisions
for wagering purposes.
8. In order for a bet to be valid, a customer must receive a bet
number confirming from Crystal Casino that the bet has been
accepted. This will be via a confirmation message that will
appear on your screen and/or via email.
9. Once bets are accepted they cannot be cancelled or amended in
any way, either by Player or by Crystal Casino .
10. Every effort will be made to ensure that all information
available on the Internet site is accurate. However, if an error
is made in the prices or conditions published on-line, we
reserve the right to correct any mistakes and to settle any bets
already laid at the correct price.
11. The sports wagering services offered by Crystal Casino &
sportsbook are not for use by individuals or groups deemed to be
professional bettors. In the event that a Player(s) is deemed to
be a professional bettor, their account will be subject to
immediate termination with any remaining account balances,
including all deposits and winnings in Player's account, being
returned to the Player. For purposes of this clause, winning
wagers will only be paid on events that have been played prior
to notice of account termination being sent to Player.
12. Winners and losers are official after:
- American Football - NCAA & NFL -
55 minutes of play
- Basketball - NBA - 43 minutes of play
- Basketball - NCAA - 35 minutes of play
- Hockey - NHL - 55 minutes of play
- All other sporting events - 55 minutes
of play
- Baseball - Major League Baseball games
are official after 5 innings of play, or 4.5 innings if the
home team is leading. If a game is subsequently called or
suspended, the winner is determined by the score after the
last full inning unless the home team ties the score or
takes the lead in the bottom half of the inning. Then the
winner will be determined by the score at the time the game
is called. When wagering on total runs or run lines, the
game must go the regulation 9 innings, or 8.5 innings if the
home team is leading, otherwise it will constitute a
"No Action" wager, and all money will be credited
accordingly. Wagers on total runs will be refunded if a
pitcher change occurs prior to both listed pitchers throwing
at least one pitch.
- Baseball wagers are
accepted as "Listed." In the event of a pitching
change prior to the game, all wagers on a team are considered
"No Action". All wagers will be refunded to the
customers account.
- Any and all baseball series wagers must have all 3 games
played by the end of a specified date for the wager to have
action. If all 3 games are not played by that specified date
then all wagers are NO ACTION, regardless if one team has 2
wins. All 3 games must be official by Las Vegas Gaming Standards
(see our rules regarding baseball wagers and what constitutes an
official result)
- All baseball propositions must go the full 9 (8½) innings
unless otherwise stated. They also must start the listed
pitchers.
- NOTE: Each team's starting pitcher is defined for betting
purposes as the pitcher that throws the first pitch.
· Boxing - In boxing, the official stopping of a round before
the sounding of the bell does not constitute a full round. A
full round is only considered for wagering purposes when the
bell sounds signifying the end of said round.
- Special Boxing Rule: Fights must be run within one week of the
specified date for your bet to have action.
-
Golf - For golf
tournament matchup betting all of the players listed in the
matchup bet offer must tee off for your bet to have action.
The player with the most completed holes wins. If the
players complete the same number of holes, then the player
with the lowest score wins. If the players are still tied
then the winner will be deemed for betting purposes the
player who scored the lowest score in the last round played
and so on, until a winner is found. If both golfers in a
match-up are in a playoff: a) winner of play-off wins
matchup and b) all other playoff participants tie each
other.
- Should a tournament be
shortened, or otherwise affected, due to weather conditions the
official result will be used when settling, regardless of the
number or rounds played. However, should there be no further
play after a bet is struck that bet will be void.
- Single day matchups are wagers on the particular day's
18-holes. Single Day mathups do not include holes played as part
of a completion from the previous day's round nor playoff holes
considered part of the overall tournament score. Should a day's
round be shortened, or otherwise affected, due to weather
conditions and the round is continued the next day, the full 18
holes will are considered in determining the outcome of the bet
even if they are played over two days. If a full 18 holes are
not completed by both members of the matchup, all bets are void.
If both players end the 18 holes in a tie, the bet is considered
a no action wager.
· Football/Soccer - All football/soccer bets will be settled on
90 minutes play, this includes any time added by the Referee in
respect of injuries and other stoppages. Extra Time, Golden
Goals and Penalty Shoot-Outs do not count.
- For bets on football/soccer, in order to place your Crystal
Casino bet correctly, you must predict the result of at least
one (1) game:1=home win, 0=draw, 2=away win. The Player can, of
course, bet a parlay (or "combination"), but must get
all the selections correct in the parlay column.
- Bets taken on 'first goalscorer' will be void if the player
does not take part in the game or comes on after a goal has
already been scored. Bets taken on 'last goalscorer' will be
void if the player does not play or comes on as a substitute.
- If any match is abandoned, or postponed, all bets will be void
unless the relevant market result has already happened; for
example, 'first goal scorer betting, which will stand if a goal
has already been scored.
- Where a venue is changed, bets will stand unless the game is
to be played at the original away team's ground in which case
all bets will be void.
- Cricket - For Cricket games, if the
match is shortened by the weather, bets will be governed by
the official competition rules.
- Rugby - For Rugby Games, if any match
is abandoned or postponed all bets will be void, except bets
on the first try scorer if a try has been scored prior to
abandonment.
- Where a venue is changed,
bets will stand unless the game is to be played at the original
away team's ground in which case all bets will be void.
- Tennis - For Tennis Match betting, in
the event of a match starting but not being completed, the
player progressing to the next round will be deemed the
winner. In the event of any of the following circumstances
taking place all bets will stand: (i) a change of playing
surface, (ii) a change of venue or (iii) a change from
indoor court to outdoor court or vice versa.
- Motorsports - In the event that the
driver or team that a customer bets upon for the outright
championship does not start the race, the bet is considered
action (no refunds on the bet). Both drivers must start the
race for matchup wagering for the bet to have action. The
start of any motor race is defined as the signal to start
the warm-up lap. The official winner at the conclusion of
the race will be the winner for betting purposes.
- Special Motorsport Rule:
Races must be run within one week of the scheduled date for your
bet to have action.
- Other Sports: All other contests that
involve a scheduled length of play or time limit must play
to their conclusion or have five minutes or less of the
scheduled playing time remaining when the contest concludes
to be considered official for wagering purposes.
- Overtime periods, quarters or extra
innings are counted in the final score when wagering on
totals.
- On half time wagers, overtime periods
are included as part of the 2nd half.
- Parlay or Multiples Betting - No
multiple (parlay) bets can be accepted where individual legs
are 'connected'. For example, one leg of a parlay is for
Sampras to beat Henman in the 4th round of Wimbeldon and the
second or additional part of the parlay is for Sampras to
win the overall Wimbledon title. The match forms part of the
overall tournament and is therefore 'connected'. In the same
way, you cannot parlay the over of the first half of a
football game with the over of the total game, because the
two are 'connected'
- Dead Heat - In the event of a dead
heat (a tie), stakes will be divided by the number of
selections dead heating with the divided stake settled at
full odds, remaining stakes are lost. If the tie was a
betting option, then the dead heat rule does not apply. The
Dead Heat Rule only applies to Future Wagers. For example,
if there is a 3 way tie for the Top Scorer in a Football
game. Then your winnings are calculated by taking your
stake, dividing it by 3, and multiplying that amount by the
odds on your betting ticket.
Games of Skill Specific
Terms and Conditions
1. The results of all
tournaments offered within the Gaming System depend on the
number and skill level of the players participating in such
tournaments; precise odds of winning are therefore unavailable.
2. Prizes are generally cash amounts which are deposited
directly into winners' accounts. The cash value of prizes
offered in Limited Entry Tournaments will be disclosed at the
beginning of such tournaments. If a Limited Entry tournament has
to close prematurely, such as for maintenance or technical
problems, the prize for the tournament will be proportional to
how full the tournament was at the time of closing. The cash
value of prizes offered in Unlimited Jackpot Tournaments will
depend on the number of participants participating in such
tournaments, and will not be available until such tournaments
have ended.
3. The results and winners of each tournament offered within the
Gaming System will be determined by Crystal Casino. By
registering and/or participating in any tournament, you agree to
be bound by these determinations.
4. In case of a malfunction or disruption of service for which
the Gaming System is responsible that prevents you from
completing a tournament in which you have begun to participate,
the Company will, upon receipt of a refund request, refund the
entry fee charged for that unfinished tournament only. The
Company reserves the right to determine, in its sole discretion,
whether it is responsible for any such malfunction or
disruption. The Company reserves the right to limit your
tournament play or terminate your account should The Company
determine, in its sole discretion, that you have intentionally
caused such a malfunction or disruption. The Company is not
liable for any potential winnings from any unfinished
tournament.
Crystal Casino games are played over the Internet which reaches
virtually every country in the world. Some of these
jurisdictions have not addressed the legality of Internet
gaming, while some have specifically made Internet gaming
illegal. In practical terms, it is impossible for Crystal Casino
to determine the state of the law in every country, state, and
province around the world on an ongoing basis. Therefore, by
clicking the "I agree" button, you are acknowledging
that you have determined what the laws are in your jurisdiction,
and that it is legal for you to place a bet via the Internet,
and for Crystal Casino to receive your bet via the Internet.
Should there be any discrepancy in the legality of any
transactions between yourself and Crystal Casino ,or any of it's
affiliates, the matter shall be determined by a court of
competent jurisdiction in the country of Curacao, which is where
Crystal Casino is incorporated and where it conducts business.
Any matter to be adjudicated shall be determined utilizing the
laws of Curacao.
All bets with Crystal Casino are considered to be placed and
received in Curacao. All contractual issues between yourself and
Crystal Casino, or any of its affiliates, that are disputed,
shall be resolved by a court of competent jurisdiction in the
country of Curacao. All contracts shall be interpreted in
accordance with the laws of Curacao. |